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We’d love to hear from you! Whether you have a question, need support, or just want to share feedback, our team is here to help. Send us a message and we’ll get back to you as soon as possible.
Frequently asked questions
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Is my hair loss treatable?
In most cases, hair loss can be managed or slowed with clinically proven treatments. Our team can assess your individual situation and recommend the most effective options to help you maintain and restore your hair with results you can trust.
What are the side effects of the treatments?
Our treatments are clinically tested and generally well tolerated, but like all medications, they may cause side effects in some people. Common effects are usually mild and temporary. Our clinicians provide guidance to minimise risk and monitor your progress to keep your treatment safe and effective.
Can a shampoo treat my hairloss?
Shampoos can support scalp health, but they cannot address the underlying causes of hair loss. For noticeable and lasting results, clinically proven treatments like oral tablets or topical formulations are necessary. We focus on solutions backed by medical research.
What is your return policy?
Because our treatments are prescription-based and personalised, we are unable to accept returns for used products. If there is an issue with your order, such as a shipping error or damaged item, please contact our support team and we will resolve it promptly.
