Online consultation
Tell us about your health, medical history, symptoms and treatment goals through a structured online consultation.
Healir is an online men’s healthcare platform designed to make accessing treatment for hair loss and sexual health more straightforward, private and convenient. Start with an online consultation, have your information reviewed by an appropriately qualified healthcare professional, and, where prescription treatment is clinically appropriate, have it dispensed by our registered pharmacy partner and delivered discreetly.
Getting help for concerns like hair loss or sexual health can sometimes feel unnecessarily awkward, time-consuming or difficult to fit around everyday life.
Healir was created to offer a more considered experience: private online consultations, appropriate clinical review, straightforward treatment journeys and discreet delivery.
We’re not here to replace your GP or every part of traditional healthcare. Our aim is to make appropriate treatment for the conditions we support easier to access while keeping clinical decision-making where it belongs — with qualified healthcare professionals.
Tell us about your health, medical history, symptoms and treatment goals through a structured online consultation.
An appropriately qualified healthcare professional reviews your information and decides whether treatment is suitable.
Where treatment is prescribed, the prescription is sent to our registered pharmacy partner for the appropriate pharmacy checks and dispensing.
Your treatment is packaged and dispatched with discretion in mind and delivered to your chosen address.
A prescription is never guaranteed. Treatment is only supplied where the relevant healthcare professional and pharmacy requirements are satisfied.
Healthcare doesn’t need to feel complicated. We aim to make every step — from consultation through ongoing treatment — understandable and easy to navigate.
Treatment is only prescribed where an appropriately qualified healthcare professional determines that it is suitable for you. Commercial considerations do not determine prescribing decisions.
Men’s health can be personal. We design the experience around discretion, careful handling of personal information and confidential communication.
Treatment doesn’t always end with the first order. Where appropriate, we support repeat reviews, treatment monitoring and straightforward access to help.
Healir brings the different parts of the treatment journey together, but the platform, clinical and pharmacy roles are distinct.
Platform & support
Healir Ltd operates the online platform and provides the technology, account, ordering and customer-support experience.
Clinical assessment & prescribing
Appropriately qualified healthcare professionals review the information you provide and make independent decisions about whether prescription treatment is suitable.
Pharmacy & dispensing
Where treatment is prescribed, APC Labs Ltd performs the relevant pharmacy functions, including pharmacy checks, dispensing, labelling, fulfilment and dispatch.
You can tell us what you’re looking for and complete a consultation online, but choosing to request treatment doesn’t mean it will automatically be prescribed.
The healthcare professional reviewing your consultation considers the information you provide, your medical history, potential risks and whether treatment is appropriate for you.
They may approve treatment, request additional information, recommend a different approach, advise you to speak to your GP or decide that prescription treatment isn’t suitable.
Clinical independence matters: Healir does not require a prescriber to approve treatment and does not override an independent clinical decision for commercial reasons.
Prescription medicines supplied through Healir are dispensed by APC Labs Ltd, a pharmacy registered with the General Pharmaceutical Council.
GPhC pharmacy registration number 9012301.
Shazlee Ahsan
GPhC registration number 2046605.
APC Labs Ltd is responsible for the pharmacy functions it performs, including pharmacy checks, dispensing, labelling, fulfilment and dispatch of medicines.
Pharmacy address
Unit 2 Hamble Court Business Park, Hamble Lane, Southampton, Hampshire, SO31 4QL
Pharmacy email
Telephone
02380 175725
Check registration
Healir is operated by Healir Ltd, a company registered in England and Wales.
Legal name
Healir Ltd
Company number
16094239
Registered office
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Customer support
Complaints
Data protection
Start with a private online consultation. Your information will be reviewed by an appropriately qualified healthcare professional and, where prescription treatment is suitable, your medicine will be dispensed by our registered pharmacy partner.
Your information is handled in accordance with our privacy and security processes.
Prescription treatment is subject to assessment and approval by an appropriately qualified healthcare professional.
Prescribed medicines are dispensed and fulfilled through our registered pharmacy partner.
Prescription treatment is subject to consultation and clinical approval by an appropriately qualified prescriber. Healir Ltd operates the platform and does not itself dispense medicines. Pharmacy dispensing is provided by APC Labs Ltd, GPhC pharmacy registration 9012301.
